Question 1

What's the difference between free and paid plans?

Accepted Answer

Free: Unlimited manual resume creation using our professional template, 5 AI credits to test features, watermarked downloads. Paid: 250 AI credits monthly for AI-powered features like job description matching, bullet point generation, and keyword optimization, access to our template without watermarks, unlimited downloads, and priority support.

Question 2

How does the 7-day trial work?

Accepted Answer

The 7-day trial costs $5 and gives you full access to all paid features including 250 AI credits for the week, our professional template without watermarks, and all AI-powered features. After 7 days, you can choose to continue with a monthly ($15) or annual ($120) plan, or downgrade to the free plan.

Question 3

Do I need to enter my credit card for the free plan?

Accepted Answer

No, the free plan requires no credit card. You can start creating resumes immediately with our professional template. You'll get 5 free AI credits to test our AI features, and you can always upgrade later if you want more AI credits and watermark-free downloads.

Question 4

What templates do you offer?

Accepted Answer

We offer one professionally designed, ATS-optimized resume template that works for all industries and experience levels. All users get access to this template - free users get watermarked downloads, while paid users get watermark-free downloads. The template is designed to beat Applicant Tracking Systems and get you interviews.

Question 5

How do AI credits work?

Accepted Answer

AI credits are used for AI-powered features like job description analysis, bullet point generation, resume tailoring, and keyword optimization. Free users get 5 credits to test these features. Paid users get 250 credits monthly. You can purchase additional credits: $10 (250), $25 (750), or $50 (2,000). Credits never expire.

Question 6

Can I use my own content?

Accepted Answer

Yes! Our resume builder works with your own content. You can manually enter all your information and use our professional template for free. The AI features are optional and help optimize your content for specific job postings.

Question 7

How does job description matching work?

Accepted Answer

Simply paste any job posting into our AI tool. Our system analyzes the job requirements and extracts relevant keywords, skills, and qualifications. It then suggests how to tailor your resume to match that specific job, increasing your chances of passing ATS filters.

Question 8

Do you offer cover letter creation?

Accepted Answer

Cover letter generation is planned for a future update. Today, ResumeReady focuses on crafting exceptional, ATS‑optimized resumes.

Question 9

What file formats can I download?

Accepted Answer

You can download your resume as PDF, which is the standard format for job applications. PDFs maintain formatting across all devices and are preferred by most employers and ATS systems.

Question 10

Is my data secure?

Accepted Answer

Yes, we take data security seriously. All your resume data is encrypted and stored securely. We never share your personal information with third parties, and you can delete your account and data at any time.

Question 11

Can I edit my resume after creating it?

Accepted Answer

Absolutely! You can edit, update, and regenerate your resume as many times as you want. Your changes are saved automatically, and you can create multiple versions for different job applications.

Question 12

What are the student discounts?

Accepted Answer

Students get 50% off all paid plans. Monthly plans are $7.50/month (instead of $15) and annual plans are $75/year (instead of $150). Student pricing also applies to additional AI credit purchases - $5 for 250 credits instead of $10.

Question 13

Do you offer refunds?

Accepted Answer

Yes — we offer a 7-day money-back guarantee if you haven’t downloaded a resume yet. Once a download has occurred, refunds are not available.

Question 14

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to paid features until the end of your billing period. There are no cancellation fees.

Question 15

What happens to my resumes if I downgrade?

Accepted Answer

Your resumes remain accessible even if you downgrade to the free plan. However, new downloads will include watermarks, and you won't be able to use AI features unless you have available credits.

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